We are seeking energetic and reliable professionals to join our team as Call Center Representatives.
Experience:- Freshers/experienced
Qualification:- any graduate
Job Responsibilities :
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
Preferred skills :
- Strong phone and verbal communication skills along with active listening
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- Should possess data entry skills
- Candidate should be flexible to work in night shift
- Interested candidates send your updated resume to the given mail id on on before the mentioned date
Send resume to : hr2018@orisys.in
