Experience : 0 – 1 Year
Vacancy : 4
Qualification : B.Sc./M.Sc./ B. Tech / B.E
Location : Technopark, Trivandrum
Job Description :
24×7 monitoring service for clients as well as for SCSoft
Alerting & call support for client’s IT devices and their monitoring tools
Coordinate with the clients, internal team and the vendors
Work according to the ITIL incident management process
Perform monthly maintenance activities of the IT devices & Monitoring tools
Desired Candidate Profile
Ability to operate effectively in a team environment with both technical and non-technical team members
Ability to work in a self-directed manner and demonstrate initiative
Ability to demonstrate strong analytical, Problem Solving and multi-tasking skills
Good communication (both verbal and written) skills through Email/Skype/Phone
Ability to handle pressure and support multiple clients simultaneously
Should be able to build his/her technical skills in IT infrastructure domain within 6-12 months
Should be able to support and follow as per Standard Operating Procedures agreed with the respective clients
Good communication skills, basic knowledge on operating system and monitoring tools.
Company Profile
SCSoft Technologies Private Limited provides solutions globally in the following technology verticals:
1. Mass Transit
2. Managed IT Services
3. Financial Sector
Contact Email: careers.india@SCSOFT.com
