FRONT OFFICE / RECEPTIONIST – Arackal Digital Solutions


FRONT OFFICE / RECEPTIONIST (Female Candidates Only)

  • In charge of all front desk operations.
  • Maintaining and upkeep of the reception.
  • Coordination of ID and other visitors cards.
  • Responsible for payments of bills.
  • In charge of utilities and maintenance of furniture.
  • In charge of faxing documents to various locations in a timely manner.
  • Receiving the customers, clients, visitors in a polite and pleasant way with a good smile & Greetings and assist them., well groomed & pleasing                 manners
  • Answering the phone calls made, and redirecting them to the concerned people effectively & politely.
  • Receiving postal, courier packages addressed to the employees of the organization and sending them to the addressed person correctly.
  • Coordinating the communication between employees of different departments.
  • Mailing letters and other documents, messages to the necessary people.
  • Recording complaints, problems, queries and providing suitable answers and assistance for the same.
  • Arranging travel and accommodation arrangements for the employees and clients.
  • Maintaining the records of entry and exit details.
  • Managing the clients who visit and arranging the comforts for them.
  • Coordinating the appointments and consultation time of the clients with the management (HR) and other employees of the organization.
  • Providing excellent customer service with good satisfaction.
  • Maintain registers for Courier records, Movement register for Employees, Attendance Register

Preferred skills :

  • Minimum of 0-1 years experience.
  • Should be a self-starter and should be able to work independently.
  • Able to work in a fast-paced Multinational environment.
  • Computer literate.
  • Ability to follow company rules and policies.
  • Friendly, cheerful and helpful.
  • Ability to handle many tasks at the same time.
  • Ability to work well under pressure.
  • Good social and interpersonal skills.
  • Ability to store and record information accurately.
  • Good written and oral communication skills.

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