Technical Support Executive – Phykon Solutions


Job Description :

  • To provide a high level of telephone based and electronic email support to customers and associated services
  • Report and log all customers’ issues into the customer relation management database.
  • To provide remote maintenance and reactive support

Preferred skills :

  • Fresher (Experience: 0-1 year)
  • B-Tech/BE, Bsc CS/Electronics, BCA, MCA, MSc CS/Electronics
  • Should be able to communicate with customers at all levels in verbal and written
  • Good Communication and interpersonal skills
  • Attention to detail
  • Team oriented/player, self motivated, have good email and telephone etiquettes
  • Should be open to work in Night shifts (24*7 environment)
  • Basic networking (Fresher), computer troubleshooting
  • Experience: 0-1 year

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